Coronavirus Update (COVID-19)

Please be assured, we are taking this situation very seriously and doing everything within our power to minimise any risk to our customers.

All our staff, including those that visit your home and in support roles are following Government guidelines. If it is necessary for our representative to visit your home, to survey your conservatory or provide a quotation, he will observe strict hygiene protocols at all times. This includes regular use of hand sanitiser products, eliminating physical greetings including handshakes and frequently cleansing the equipment he carries.

You can expect our installers to limit their time in your home to the absolute minimum necessary and to remain some distance from you while they are there. In most cases they can install a new conservatory roof without even entering your home.

All CozyCool employees have been instructed to only attend premises if they are fit and healthy and to self-isolate immediately, if they experience any symptoms of the Coronavirus (COVID-19) and not have any direct contact with our customers.

If you have any concerns please contact a member of our staff and we will endeavour to put you at ease.

We would like to thank you for your on-going support and hope to see you very soon.


25th March 2020